Privacy Policy

Overview

TechNext Pte. Ltd. ("TechNext", "we", "us", or "our") operates the website at technext.asia and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.

By using our website or submitting your details, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.

Information We Collect

Information you provide directly

• Name, email address, and phone number (via demo booking or contact forms)
• Company name, job title, and business size
• Details about your business needs shared during consultations
• Communications you send to us via email or WhatsApp

Information collected automatically

• Browser type, operating system, and device type
• IP address and approximate geographic location
• Pages visited, time spent, and links clicked
• Referring website or search query that brought you here

How We Use Your Information

We use the information we collect to:

• Schedule and conduct free demo sessions you have requested
• Respond to your enquiries and provide customer support
• Send you relevant information about our services (with your consent)
• Improve our website, services, and marketing
• Comply with legal obligations and protect our legitimate business interests
• Detect and prevent fraud or misuse of our services

We will not use your information for purposes incompatible with those described above without your prior consent.

Sharing of Data

We do not sell, rent, or trade your personal information to third parties. We may share your data with:

• Service providers — Tools we use to operate our business (e.g., email platforms, CRM software, analytics), all bound by data processing agreements
• Professional advisors — Lawyers, accountants, and auditors as required
• Legal authorities — When required by applicable law, court order, or to protect the rights and safety of our users
• Business transfers — In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience and understand how visitors interact with our website. Cookies we may use include:

• Essential cookies — Required for the website to function properly
• Analytics cookies — Help us understand page traffic and usage patterns (e.g., Google Analytics)
• Preference cookies — Remember your settings and choices

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Specifically:

• Contact and lead data: up to 3 years from last interaction
• Client project data: up to 7 years for legal and accounting purposes
• Website analytics data: up to 26 months

After the applicable retention period, your data is securely deleted or anonymised.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — Request a copy of the personal data we hold about you
• Rectification — Request correction of inaccurate or incomplete data
• Erasure — Request deletion of your personal data ("right to be forgotten")
• Restriction — Request that we limit how we process your data
• Portability — Receive your data in a structured, machine-readable format
• Objection — Object to processing based on legitimate interests or for direct marketing
• Withdrawal of consent — Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at hello@technext.asia. We will respond within 30 days.

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encrypted data transmission (HTTPS), access controls, and regular security reviews.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites (e.g., Odoo, LinkedIn, Facebook). We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately and we will delete it.

Policy Changes

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. For significant changes, we may also notify you directly via email. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please reach out:

TechNext Pte. Ltd.
Singapore